PRIVACY POLICY

Effective as of 1st September 2023.

ABOUT THIS POLICY

You are currently visiting the Imavox (AIO) website, which consists of services under the SaaS Solutions. Imavox (AIO) considers your personal data and your privacy at the utmost importance. Our privacy notice explains what personal data we collect and how we process them. We invite you to read them.

Imavox (AIO) processes your personal data for this website in order to provide you with a helpful and adapted resource.

This Policy applies to your use of the Imavox (AIO) website as a User. This includes use of commercial services, which are charged by Imavox (AIO).

 This Policy is not...

Imavox’s (AIO) Terms of Use. Those are found in a separate document, outlining the legal contract between the Customer and Imavox (AIO) for using the SaaS Solutions Service. It also describes the rules of Imavox (AIO) and the Customer’s rights.

YOUR PERSONAL DATA RIGHTS AND CONTROLS

Data privacy laws, including the General Data Protection Regulation (“GDPR”), give rights to individuals over their personal data.

 What is Personal Data?

Personal data may be any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, identification number, location data, an online identifier or to one or more factors specific to that natural person.

In the table below, your rights and their descriptions are outlined.

 

Its your right to:

Access

Be informed of the personal data we process about you and to request access to it

Rectification

Request that we amend or update your personal data where it’s inaccurate or incomplete

Erasure

Request that we delete certain of your personal data

Restriction

Request that we temporarily or permanently stop processing all or some of your personal data

Object

Object to us processing your personal data at any time, on grounds relating to your particular situation.

Object to your personal data being processed for direct marketing purposes

Data portability

Request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service

Not to be subject to automated decision-making

Not be subject to a decision based solely on automated decision making (decisions without human involvement), including profiling, where the decision would have a legal effect on you or produce a similarly significant effect

To exercise these rights, you are free to contact Imavox (AIO) at service@imavox.global

PURPOSE OF COLLECTING DATA

The purpose of collecting data is to ensure registration and/or participation online to a virtual or hybrid event. The personal data collected while you register, connect to and navigate on the Imavox (AIO) website is used for the following purposes:

Category

Description

User Data

Personal data that we need to create your account and enables you to use the Service. The type of data collected depends on the type of Service Option you have, how you create your account, the country you are in, and if you use third party services to sign in. This may include your:

First Name

Last Name 

Email address (and password)

Place of practice

Career stage

Country

City

Address of your practice / hospital / company

Zip code

Function

Wish to receive Newsletters

Your personal data can be collected indirectly when using cookies and other technologies while you are consulting the Imavox (AIO) website. The required fields for login are marked with an asterisk (*). If you do not answer the mandatory questions, you will not be able to register for the event.

Moreover, certain Usage Data may be collected through your use of the Imavox (AIO) website such as:

Category

Description

Usage Data

Personal data collected about you when you’re accessing and/or using the Imavox (AIO) website.

There are a few types of information examples include:

Information about your Imavox (AIO) website options

Your actions with the Imavox (AIO) website (including date and time)

Search queries

Account settings

Interactions with other Users

Audio and Visual Data

Your use of third party services, devices and applications in connection with the Imavox (AIO) website

Content you post to any part of the Imavox (AIO) website such as images, text, video and audio, communications, and other types of content.

 

 

Your technical data

 

URL information

Online identifiers such as cookie data and IP addresses

Information about the devices you use such as:

device IDs

network connection type (e.g. wifi, 4G, LTE, Bluetooth)

provider

network and device performance

browser type

language

information enabling digital rights management

operating system

Your general (non-precise) location

This may be understood from technical data (e.g. your IP address, language setting of your device, or payment currency).

 

We need this to meet geographic requirements in our agreements with the Users of the Imavox (AIO) website.

OUR PURPOSE FOR USING YOUR PERSONAL DATA

The table below sets out:

  • Our purpose for processing your personal data
  • Our legal justifications (each called a "legal basis") under data protection law, for each purpose
  • Categories of personal data which we use for each purpose (see more about these categories in Section 3 ‘’Purpose of collecting data’’)

Here is a general explanation of each "legal basis" to help you understand the table:

Legitimate interest: When Imavox (AIO) has an interest in using your personal data in a certain way, which may be necessary and justified considering any possible risks to you and other Users’. For example, using your Usage Data to improve the Imavox (AIO) website for all Customers. Contact us if you want to understand a specific justification.

Consent: When Imavox (AIO) asks you to actively indicate your agreement to Imavox (AIO) website use of your personal data for a certain purpose(s).

Compliance with Legal Obligations: When Imavox (AIO) must process your personal data to comply with a law.

 

Purpose for processing your data

Legal basis that permits the purpose

Categories of personal data used for purpose

To provide the personalized Imavox (AIO) website.

Legitimate Interest

Consent

User Data

Usage Data

Payment and Purchase Data

Audio and Visual Data

To understand, diagnose, troubleshoot, and fix issues with the Imavox (AIO) website

Legitimate Interest

 

User Data

Usage Data

To evaluate and develop new features, technologies, and improvements to the Imavox (AIO) website

Legitimate Interest

Consent

 

User Data

Usage Data

 

To comply with legal obligations and law enforcement requests.

Compliance with legal obligations

Legitimate interest

 

User Data

Usage Data

Payment and Purchase Data

Audio and Visual Data

To establish, exercise, or defend legal claims.

Legitimate interest

 

User Data

Usage Data

Payment and Purchase Data

To conduct business planning, reporting, and forecasting.

Legitimate Interest

 

User Data

Usage Data

Payment and Purchase Data

To process your payment.

Compliance with legal obligations

 

User Data

Payment and Purchase Data

 

To detect and prevent fraud, including fraudulent payments and fraudulent use of the Imavox (AIO) website

Compliance with legal obligations

Legitimate Interest

 

User Data

Usage Data

Payment and Purchase Data

 

DATA RETENTION PERIOD

Your personal data is only kept for as long as is necessary to achieve the above-mentioned purposes.

Category of data

Data retention period

Identification Data

1 year post event and maximum 2 years when required by organizer (Eg. AGM)

Anonymized browsing data

Maximum 2 years

Data recipients

Within the context of management of this processing, the data processed is reserved for the use of the event only and can only be communicated internally and/or to the organizer responsible for organizing this event. Data is only transmitted to other third parties by Imavox (AIO) for customer support and troubleshooting purposes. All third parties that uses the data has signed a contract with Imavox (AIO) for traceability and those parties agrees to not transmit this data further and only use for the purposes above. Imavox (AIO) cannot be held responsible for the use of data by the event organizer, or transmission to third parties by the organizer.

SECURITY AND CONFIDENTIALITY OF YOUR DATA

Imavox (AIO) implements appropriate measures to preserve the security and confidentiality of your personal data and, in particular, to prevent it from being distorted, damaged or accessed by unauthorized third parties. Further, Imavox (AIO) does not authorize the use of spamming, phishing, junk emails or any other form or inappropriate or illegal form of external communication with users of Imavox (AIO) website. Where such an event has occurred, the Terms of Use outline the relevant steps Imavox (AIO) will take to prevent such an occurrence.

Any personal data processed by Imavox (AIO) is kept on secure servers in Europe. Imavox (AIO) uses reasonable administrative and technical personnel, and physical measures to safeguard personal data against loss, unauthorized access, use, disclosure, or modification and to ensure the integrity of the personal data. Additionally, Imavox (AIO) ensures to process your personal data only for the purposes mentioned in this privacy notice and to keep data no longer than necessary.

DATA RETENTION AND DELETION

Retention

We keep your personal data only as long as necessary to provide you with Imavox (AIO) website and for Imavox’s (AIO) legitimate and essential business purposes, such as:

  • Maintaining the performance of the Imavox (AIO) website.
  • Making data-driven business decisions about new features and offerings.
  • Complying with our legal obligations.
  • Resolving disputes.

Deletion

If you close or request that we terminate your account, we'll delete or anonymize your personal data so it no longer identifies you, unless we are required to keep something if there us a need to use it for a legally justifiable reason.

Here are some examples of situations where we're legally allowed or required to keep some of your personal data:

  • If there's an unresolved issue relating to your account, such as an outstanding credit or unresolved claim or dispute.
  • For our legal, tax, audit and accounting obligations.
  • For our legitimate business interests such as fraud prevention or to maintain security.

Imavox (AIO) can be requested at any moment to delete your user data. To do so, please contact us at:

email (service@imavox.global)

phone at +65 3138 9779

writing to us at Imavox sa, ch. du crêt des pierres 4, 1090 La Croix sur Lutry – Lausanne, Switzerland

INTERNATIONAL TRANSFER OF YOUR DATA

Your personal data may be stored and processed in any country in the world where we have facilities or service providers, and by using our services or by giving us your consent (where required by law), your information may be transferred to countries around the world outside your country of residence. This currently includes mainly the following countries: European Union, Singapore, Mauritius, and India. These countries may have different data protection rules to those in your country of residence.

Some countries outside your country of residence are recognized as offering an adequate level of data protection; others, however, are not. For transfers to countries that are not recognized as offering an adequate level of data protection (such as, among others, Mauritius and India), we have ensured that adequate measures are in place, including ensuring that the recipient is bound by the European Commission's revised Standard Contractual Clauses (including adjustments and additions necessary for use under Swiss data protection law) to adequately protect your personal data.

POLICY FOR COOKIES AND OTHER TRACKING TECHNOLOGIES

Principle

This concerns the trackers stored and read during consultation of this platform, when software or a mobile application is installed or used, regardless of the type of terminal used (e.g. computer, smartphone, e-reader or video game console connected to the Internet). Our platform uses functional trackers that are essential for the proper functioning of the Imavox (AIO) website. Please note that if you uninstall a functional cookie (authentication cookie, etc.), you may not be able to benefit from some of the services.

How to remove and configure your cookies or other trackers

Our platform uses functional trackers. To learn more about cookies and to configure your browser, please visit this page: https://www.allaboutcookies.org/

Types of cookies and trackers and configuration

The cookies that can be installed on your server when you browse the site are cookies that have either the exclusive purpose of allowing or facilitating electronic communication or are strictly necessary for the provision of the service you are requesting (language and/or time-zone cookies, identification cookies, etc.), or statistical cookies or other cookies under the conditions described below.

Cookies placed on the Imavox (AIO) website:

Name of cokies

Description/purpose

Retention period

_tool_session     

Session cookie

Length of active Session

_ga

Login

Length of active Session

AWSALB

Amazon web services load balancing

1 week

Browser.timezone

Localisation / timezone

1 year

Browser settings

You may change your browser’s settings to delete cookies that have already been set while visiting other websites. To learn more, visit the help pages of your browser (Chrome, Edge, Firefox, Safari…).

CHANGES TO THIS POLICY

We may occasionally make changes to this Policy. When we make material changes to this Policy, we'll provide you with prominent notice as appropriate under the circumstances. For example, we may display a prominent notice within the Imavox (AIO) website or send you an email or device notification.

HOW TO CONTACT US

For any questions and concerns regarding this Policy, you may contact Imavox (AIO) either by:

email (service@imavox.global)

phone at 021 320 12 90

writing to us at Imavox sa, ch. du crêt des pierres 4, 1090 La Croix sur Lutry – Lausanne, Switzerland

Rue du Bugnon 46, 1011 Lausanne